Well i got paid this thursday $289 and some change at 6:00am as usual. The night before I had $8.47 in my account and I bought an Ebay item that was $7 and change that took me to $0.87 and it was clearly shown in my account.
This morning when I checked my account instead of having $289.87 I had $253.87. Hmmm... I called the bank right then and there and basically one guy told me I was charged because of a transaction i did 7:00am THURSDAY MORNING AFTER I got my paycheck which was only a dollar that sent me to overdraft 0.13 cents AFTER THE FACT my paycheck was in my bank account and wasnt pending mind you. I spent 2 hours arguing with 3 different people from suntrust tellng me they couldn't help me.
This was the last straw i decided to close my account and move the *** on to another bank that treats their customers better... Back in October I had the SAME problem and back in August the charged me a maintenence fee even though i had a student account and direct deposit every week...
I refuse to let Suntrust to continue taking my money. RUN WHILE YOU CAN!!!!
Product or Service Mentioned: Suntrust Account.
Monetary Loss: $36.