They have made many serious mistakes on my credit for over a year and refuse to fix their errors. This started over a year ago. They have ruined my credit to the extent that I cannot get loans or financing to run my busienss. They admitted these were their errors but reported me late to credit bureaus anyway and then refused to reverse this.
Suntrust sent me letters saying they would correct their errors and now are saying they won't abide by their own letters! Their representative in their president's office hung up on me when I asked her to explain how the company could do that. I have spent hundreds of hours in the past year trying to get them to fix their errors.
They are rude, incompetent and have NO customer service!!!!!