This bank is horrible. Their employees does not care for customers and does not admit when they make a mistake.
They gave my father the wrong amount of money and refused to do anything about it. The female employee did not even look apologetic. She claimed that they don't use their security camera and there's nothing they can do. I wonder what those three cameras in the back are for?
My father and I will be closing our account today. He is old and does not speak any English.
Of course he wont be able to stand up for himself. This is discrimination at it's finest.
Product or Service Mentioned: Suntrust Account.