Loan officer makes offer to extend my locked rate for 30 days but doesn't disclose that the extension fee will be 697.00 based on my loan amount. Contact his manager when I discovered the fee and he was not in.
I spoke to the acting manager while the real manager was not in. The acting manager said next time I would be responsible for the second extension fee. I have that direct quote in an email.
Now that I am ready to close before the first extension deadline the loan officer's manager will not honor what the acting manager committed to as she was in charge in his absence. Will be reporting this to fair housing
Monetary Loss: $697.