Thomasville, Georgia
0 comments
Not resolved

I opened a claim about my card being lost and stole October 05 and they refund 45.05 to my account with an additional 18.48 , it posted to my account November 2nd .i was fine, everything was going fine .

Related: Suntrust - GREED

i have 2 cent in my saving and 4.22 in my checking. i thought i was saving into i go into my account and the bank reversed chargers. 18.48 Which they never sent a respond about why they reversed these chargers , as a customer shouldn't you know these things. So i made a call as soon as i saw this happening because it was causing my account to now go into a negative .

Make a long story short they have been letting me since november 3rd that they would give me all the refund for this investigator giving me more money than he was suppose to. But have yet too do it !

now it has been a month i have been told several different things from so many people and got two new card issued because of this .When they was so quick to reverse the 18.48 why not just be so quick to put the money that is owed to me back!

Review about: Suntrust Bank Account.

I didn't like: People giving you false information, Everyone from the chats and messages, And calls are telling different stuff.

Review #745294 is a subjective opinion of a user.

1.0
Additional Fees
Product or Service Quality
Diversity of Products or Services
PRODUCT OR SERVICE Suntrust Checking Account
Reason of Review / Monetary Loss Poor customer service / $154
Preferred solution Full refund

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