Not resolved
1.0
Details
1 comment

Suntrust has penalized me 84 dollars , and counting for

a .72 cents negative balance. This happened as a result

of an insurance debt. This same insurance debt was not

authorized, as I cancelled the insurance.

It is hopeless to speak to them. I don't even

know if I am talking to a human being.

I have never felt so cheated. And the coldness.

The experiences with Suntrust have been bad My

debt lists constantly gets adjusted to the point

that I don't know what the *** I did online banking.

Thank God I will be changing my bank to Bank of

America. I hope it is better.

Product or Service Mentioned: Suntrust Online Banking.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1663861

I had a similar issue where transactions would disappear from my apps transactions list. Credits would disappear then they charged an overdraft fee of $36.00. Horrible customer service.

SunTrust Reviews

  1. 99 reviews
  2. 20 reviews
  3. 9 reviews
  4. 2 reviews
  5. 1 review
SunTrust reviews