Bailey's Crossroads, Virginia
Not resolved
1.0
Details
Customer service
Interest Rate
Product or Service Quality
Website
0 comments

Suntrust is the worst Bank they had blocked my debit card without any notice i had the most inconvenient experience thanks to their negligence of comunication . I pumped gas and when i try to pay for it my debit card will not go thru after calling 3 times the bank I had no help to reactivate my card .

I had to leave my car in the gas station and take a taxi to a branch to withdraw money on the website says that they close at 2 pm at 1:55 was closed had to find one on a safeway store wich was far from where i was I had to spend 2 hours and $ 65 for taxi when I spoke to a supervisor over the phone they say that they try reach all the costumers that were affected by home depot back on sep,14 wich is 4 months ago they had 4 months to send me a notice the have my email , address phone number but no notice is ridiculous. Yeah the only thing she could was apologized really after all I went true not acceptable

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like