SunTrust has ridiculous overdraft fees and I called to get one taken off. The person said she couldn't so I asked to talk to a manager.
The manager a black female seemed nice at first. I basically knew that because she was black there's no way she's going to override any overdraft fee.
Not only that after she told me she couldn't do anything about it I nicely just said we'll maybe I'm going to go ahead and go with a different bank. This crazy black woman then turn into a psychopath should be in screaming at me and talking over me really crazy person So yeah beware of SunTrust and their managers are totally psycho
Product or Service Mentioned: Suntrust Manager.
Reason of review: Poor customer service.