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Suntrust is forcing customers to use Chip and Pin technology (enter pin with every transaction) which is NOT the standard in the US and makes for uncomfortable purchasing where the merchant credit card machine is not easily accessible to the consumer such as at better dining establishments or places that typically accept credit cards and not debit cards. This is just silly thinking on their part.

While it does provide better security and much of the world uses this technology, the US and other banks and cards do not. Worse the ignorant people at my local bank tell me they are forced to use this Pin technology by MasterCard (not true) and that I have the option to swipe the card (not true) instead of inserting in the pin technology.

Product or Service Mentioned: Suntrust Credit Card.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Apr 23, 2016.
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