Product: Suntrust Checking Account Clear all filters (0 of 33 reviews match)
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Suntrust Crooks should drop the S in their name

Centris close my account kept the money and I still haven’t received it he’s people are crooks do not do business these people will take your money and never return it
1.0
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Suntrust Checking Account
#1431197
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SunTrust - Frauds

Trust bank said they were doing investigation on my account This was three months ago they still have $10,000 of ours they have not returned they said it was for fraud to kiss modular charges came into our account so we don’t even have checks how anything else to come into the account people are crooks do not do business or You will regret it we still don’t have our $2000robertvantrease
1.0
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Suntrust Checking Account
#1431195
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SunTrust - Do not use this Bank!

For the third time in as many months, my account has been locked for absolutely no reason. I have spent hours trying to clarify this and requested supervisor return phone calls each time, to no avail. Today it happened again, and I have been sitting on the phone for more than half an hour. They used to have wonderful customer service, I had been a bank Patron for 20 years, I won't be by the end of this month.
1.1
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Suntrust Checking Account
#1385556
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I need to speak to a banker about a problem I am having with family members related to a deceased individual for whom I had Power of Attorney while she was alive. I have tried repeatedly to contact the personal banker associated with the account, however she does not...
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Suntrust Checking Account
#1361091
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Well where do i start!? I filled out the online application, got approved and got my card in the mail. The day i get my card in the mail I get online to activate it and my dang account is restricted. so i call customer service and they tell me that I have to go to the...
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Suntrust Checking Account
I didn't like
  • Inability to solve a minor issue
  • No empathy for situation
#1285793
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Every couple weeks Suntrust hits me with overdraft fees when both balances (available and current) show sufficient funds. When I call Suntrust, they give me some gibbereish about "holds" on the account, but they never can tell me who places these holds. Also, when I go...
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Trina Jackson

They were doing the exact same thing to me. Is there anyway to address this? I am at a loss of what can be done. I contacted an attorney and was told they were not interested ...

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Suntrust Checking Account
#1261637
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Suntrust - fraud wire transfer froze acct

I have been fighting with Sun Trust bank A fraudulent wire transfer came through my account on 9/7/2017. The bank froze my checking account for one year. SERIOUSLY! ? I HAVE FIGHTING WITH BANK. I AM A VICTIM OF CIRCUMSTANCES why am i beunf treatedas a criminal?? I am writing to my Congressman and they will surely get the Feds after them. How am i going to live without my funds????
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Suntrust Checking Account
#1107442
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Called SUNTRUST and was given "a courtesy refund" (BS)....this restored my account....a day later, I had a positive balance and made an online transaction by that evening I had been charged another overdraft fee. I called SUNTRUST again the following morning and was...
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1.0
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Suntrust Checking Account
#1061917
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I have been banking with Suntrust for the past 22 years. My check book was stolen and I reported it immediately by phone to Suntrust fraud department. I even then went to branch to make sure that Suntrust had all information needed to make sure that my account was not...
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Suntrust Checking Account
I didn't like
  • Awful
  • Horrible customer service
#1032403
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I received funds from the total loss of my home in the form of a check made payable to me and Suntrust Bank, because I owed an equity line of $60,000. I spent two hours on Friday, March 31 trying to find out how to deposit the check, pay off the equity line and receive...
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Suntrust Checking Account
#1031666
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