Product: Suntrust Banking Service Clear all filters (0 of 18 reviews match)
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My business acct. is attached to an overdraft line of credit. June 3, 18, I over drafted with fees $721. June 23rd, I paid $1100 to my overdraft account leaving $379.00 credit. In July, I over drafted checking by $200. I was charged automatically a OD service fee $3.77...
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Suntrust Banking Service
#1348549
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This bank is a nightmare. Do not do business with them. My father’s IRA was passed to my mother 28 years ago. My mother passed away 5 months ago. I was the 2nd beneficiary of my father. Besides the little matter of the bank losing a change of beneficiary form that...
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1.0
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Suntrust Banking Service
I didn't like
  • No communication or responsibility
#1331387
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I have had my bank accounts with Suntrust bank for 40 years -- savings, checking, investments. I have been using their Bill Pay system for paying my bills since they launched it some time in the late 1980s or early 1990s, I forget when it was. So, let's call it close...
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1.0
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Suntrust Banking Service
I didn't like
  • Total lack of concern at my problem
#1257703
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On January 3, 2018, I called my local SunTrust branch in order to find their rate on an IRA Certificate of Deposit. Since the rate seemed to be good, I ask the bank that currently held my IRA (Fidelity Bank) to facilitate the transfer. Fidelity gave me a check made...
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Anonymous
J.Harsel

I have an equally maddening experience with SunTrust and also involving Mr. Thomas Farias- that I will be submitting shortly- absolutely incredible how much effort they are go...

1.0
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Suntrust Banking Service
I didn't like
  • Dishonest business practices
#1190413
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SunTrust - Your new bank setup

SunTrust - Your new bank setup
SunTrust - Your new bank setup
I wanted to cash a Suntrust check and possibly open account. I Be Ben waiting over 20 minutes now. There is one teller sitting with a customer the other is closed. I can not use the automated teller because I’m not a customer. The good news is I had time to talk to many other customers on line to stress not to open an account with Suntrust.
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Suntrust Banking Service
#1129603
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How can you run a business or handle your personal affairs when you cannot access your funds. Accounts for other companies were delayed which means late charges for me. The need to jump out of the 20th century and pay professionals to bring them in to the 21st century...
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1.6
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Suntrust Banking Service
I didn't like
  • Blocking accounts with long call wait times for access
#1083460
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ARE YOU KIDDING ME? I bank with many institutions and this has never happened! I told the guy on the phone, that could barely speak English (I'm not trying to be disrespectful but rare is this NOT the case) that I couldn't wait to get away from Suntrust. Oh, and the...
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Suntrust Banking Service
#1082834
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Suntrust - Banking Service Review

My atm card was decline.i call to customer service.this person start to ask me *** quetions about activity in my card that was not true and i told the person if some activity is been made what is not me,i wil made a claim. What i was calling is to unlock my card,still now 1week ego i don' t have atm card.
1.0
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Suntrust Banking Service
#957593
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Suntrust Banking Service Review

Had a personal check pending in my account for 7 days. Called suntrust representatives several times for an explanation and they stated it was confidential. But its my money in my account. What a bunch of ***.
Product
Suntrust Banking Service
#946005
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Paid card balance of 3100 only to find out the card would be declined when i took my pet to the vet who was very sick and my self being a disabled veteran sitting on a bus for nearly 2 hours how degrading and the month before that they allowed a business to cash a...
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unfairhiringprastices
unfairhiringprastices

Sorry don't buy the injured vet thing. You are too uneducated to be a vet.

1.0
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Suntrust Banking Service
#938214
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