I am a retired Judge. My wife and I was referred to a lady by the name of Brenda,located in the Villages of Florida.
We went to that location (inside of Walmart) and inquired of Brenda with a gentlemen who identified himself as Alex and the Supervisor. He rudely stated that Brenda was off that day and that she wasn't the only employee who worked there. My wife intervene and stated " we only want to deal with Brenda." Alex again,became very unprofessional in his tone and trajectory.
We left and took our million dollar check with us. SunTrust wasn't the place for us.
Reason of review: Poor customer service.