Suntrust bank charges overdraft fees when you clearly have money in the bank. I had a sufficient amount of money in my account when I made some purchases and SunTrust charges $108 in overdraft fees.
When I spoke to a manager she tried telling me that she could see things I couldn't and tried to tell me that I only had a $1 in the bank when I had $300 in the bank. She then would not return any of my calls to resolve the issue. Will never ever do business with them again. What my ledger balance read (the one I personally keep) actually matched what I could see through online banking and there was money in the account.
However, like I said, she COULD SEE THINGS I COULDN'T and proceeded to tell me there was no money in my account. LIARS!!!!
Product or Service Mentioned: Suntrust Account.
Reason of review: Stealing money by charging overdraft charges when there is money in the bank to cover purchases.
Monetary Loss: $108.
I didn't like: Stealing money through fony overdraft charges, Horrible customer service, Lies.