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Have a SunTrust checking account, it was formerly CCB--agreed to have a $5.00 fee coming out of the CCB account for a Plus Package. Questioned this amount July of 2008, was told that this program was'nt offered by bank, so we had them stop removal of money.

Trying to get money back--been told that Shirley told my branch mgr program was cancelled in Aug of 2004--haven't got refund as of now. Complaints have been filed formally.

Bank did give money back for checks I had bought, tho but bank mgr says he is getting the same runaround from Affinion as I am.

Product or Service Mentioned: Suntrust Checking Account.

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Anonymous
#525328

My mother died in MAY and some how they got a hold of her account details and started to withdraw funds.I Called to fins out how this happened and was told she signed the paper work in June. I asked to speak to a manager and gave him a little ***. I would not trust this company

Anonymous
#525327

My mother died in MAY and some how they got a hold of her account details and started to withdraw funds.I Called to fins out how this happened and was told she signed the paper work in June. I asked to speak to a manager and gave him a little ***. I would not trust this company

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