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Customer service
Product or Service Quality
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Teller put my money in wrong account. Customs service refused to *** because bank made error.

Actual branch has horrible rep and blamed service center then told me she would investigate. I found deposit slip & offered to send, Maria tells me they can try to fix but probably not today. When i insist it must be she cuts me off repeatedly & says she has a person in front of her.

I asked for supervisor she refused to give me one & told me if i had complaint call customer service or close account & disconnects call. came to branch its been 30 minutes & still no supervisor provided even though im the only person here.

Product or Service Mentioned: Suntrust Account.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from May 02, 2015.
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