Product: Suntrust Account Clear all filters (62 of 62 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

SunTrust in Atlanta, Georgia - Terrible Online banking

NO online mobile deposits for business in 2019! Secrurity is too high and they will deactivate cards with almost little to no warning. Not enough locations around metro Atlanta as compared to BOA and Wellsfargo (both of whom I love).
View full review
Review
#1519506 Review #1519506 is a subjective opinion of poster.
Product
Suntrust Account
3.4
Details
worst ever. on 1/14/19 I had an ach debit on my savings account for $2,000.00 thankfully I caught it in time before it posted to my account. I went into the branch opened a new savings account and requested that NO ach debit or credits be allowed on this savings...
View full review
Review
#1485081 Review #1485081 is a subjective opinion of poster.
Product
Suntrust Account

SunTrust - Early charging

I hate this company. Every month I have a reoccurring payment that is supposed to come out on the 26th. If my account is below the amount of the payment scheduled to come out, they will put it in pending as earlier as the 20th causing overdraft. If I have the money in my account, they ALWAYS wait until the 26th. I am over this company. There needs to be a class action lawsuit. I know of 3 others that this happens to.
View full review
Review
#1455518 Review #1455518 is a subjective opinion of poster.
Product
Suntrust Account
Reason of review
Problems with payment

SunTrust in Rock Hill, South Carolina - Worst customer service. Worst system

1.5
Details
Do not use them! They will make some stupid mistake like changing your name, charge you some stupid paper fee, disable your online banking etc. And if you call them for help: you’ll be on hold and transfer forever until to talk to some idiot who tell you to go to a branch! 4 times I called already —-> just go to the branch or DON’T DO BUSINESS with Suntrust
View full review
Review
#1421617 Review #1421617 is a subjective opinion of poster.
Product
Suntrust Account
Before i went into the hospital i deposited almost 9000in my bank account after my surgery i was incapacitated and couldn't leave the house but i wasn't in need of anything so i started getting alerts saying different transactions were being done i called disputed them...
View full review
Review
#1327600 Review #1327600 is a subjective opinion of poster.
Product
Suntrust Account
Reason of review
Problems with payment
Opened a account with suntrust online. They sent me the email and card. Went to the bank to make a deposit. I was told they were closing my account over a bankruptcy from 10 years ago. Stunned. I am glad they did as I opened a account with another major bank and they...
View full review
Review
#1306627 Review #1306627 is a subjective opinion of poster.
Product
Suntrust Account
Reason of review
Poor customer service
1.0
Details
Every time I log onto my suntrust account (which isn't terribly often) I end up going through a cycle of password resetting and waiting for way too long for the reset emails to come in. I'm saving my credentials in my browser, and that's the ONLY website i've had...
View full review
Review
#1265657 Review #1265657 is a subjective opinion of poster.
Product
Suntrust Account
Reason of review
Bad quality
Loss
$900000
Suntrust blocked the transaction because they thought the price was high. I called credit protection number to lift the block so that I could make this purchase. I talked to an individual and he told me to resubmit the request. Thirty minutes later I again attempted...
View full review
Review
#1263663 Review #1263663 is a subjective opinion of poster.
Product
Suntrust Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

SunTrust - Bill Pay Late

They made my bill late and did not pay the late fee. I'm beyond angry. I've used bill pay for years never had a problem. This time for some reason the mailed a paper check to the company and they didn't want to be held accountable. They said I have to pay the fee because they sent it maybe the company can remove it for me. The company have not received the check at all. Check late...
View full review
Review
#1256254 Review #1256254 is a subjective opinion of poster.
Product
Suntrust Account
Reason of review
Problems with payment

Contact SunTrust Customer Service

Mailing Address:
SunTrust Bank
P.O. Box 85024
Richmond , Virginia 23285-5024
United States
Phone:
(800) 786-8787
All SunTrust Contacts
I called SunTrust to find out what happened and the only thing they keep telling me "based on Suntrust regulations your accounts are closed". They closed my personal and my Business accounts. I have a party promoting / event company using Stripe as my payment...
View full review
Review
#1230251 Review #1230251 is a subjective opinion of poster.
Product
Suntrust Account
Reason of review
Poor customer service