See previous complaint... Sun Trust Banking/ Mortgage Misplaced my deposit (done by my new local bank.via Bill Pay) to Sun Trust Home Equity Line of Credit and instead placed it in my e-savings account
( why I ask... no good answer)
So after one trip to my 'nearest' branch (60 miles away) and many phone calls and many hours on the phone, Sun Trust finally admitted the problem was theirs... Sun Trust finally corrected the error (a misplaced deposit) but I never got credit for lost interest credit (3 weeks) which should have been used against my Home Equity Line of Credit.. Oh well... it is only money
Reason of review: Order processing issue.
Monetary Loss: $10.
Preferred solution: nothing...I'm done with this.