Been a Sun Trust customer for over 20 years and all those years have always been given money orders at no charge. Now suddenly they want me to pay $5 each for money orders.
I can walk literally across the parking lot and get them for free at Amscot and I have written to the CEO and basically been told that they would do nothing, I could expect to pay for money orders at Sun Trust. I certainly hope that I never get robbed going from my branch with cash over to the Amscot location, if I do I will certainly sue the pants off of Sun Trust
Product or Service Mentioned: Suntrust Customer Care.
Reason of review: Poor customer service.
Preferred solution: Price reduction.
I didn't like: Fees, Staff attitude.