Brought a car, financed with Suntrust. Six months later refinanced with credit union. Two months later Suntrust repossessed car saying credit union failed to pay them $60 and they were unable to reach credit union for the past 2 months. Went to credit union who had a...Read more
I didn't like
I have had a checking account with Suntrust for over 10+ years but the recent interactions with Suntrust have left me with bad sour taste in my mouth. Recently I had to report my bank debit card compromised even though I still had the card in hand. I realized my card...Read more
I had a personal checking account with Suntrust. The account and relationship were over 15 years old. My busy family consists of a wife and 2 beautiful young kids. I am a high net-worth individual. As a result, I tend to shop online heavily. On or about November 2016 I...Read more
SunTrust - Can't get any money
Walk into this bank and once again their system is down and i can not get money out of my account. This is 4 times now in under a month. No backup system? Our money and we cant get any of it out..very pissed at Suntrust because they dont even feel concerned a d walked away. Unbelieveable in florida
SunTrust - Sun is not Trustworthy. Breaking laws
They showed up at 2am knocking on my door dtating thst they hadn't recieved payments from my PNC , repo on my car and they have chargede over 300.00 dollsrs. My bank even gave me a letter stating suntrust never tried to get the payments. They are a *** COMPANY WHO CARES ABOUT NO ONE! DEE YOU IN COURT.
Suntrust Account Review
I hate SunTrust because they froze my account for nothing cause someone put money my bank account
Short Review on April 10, 2017
On hold for or over an hour with their fraud department Glad they take this so serious Wow.
SunTrust has ridiculous overdraft fees and I called to get one taken off. The person said she couldn't so I asked to talk to a manager. The manager a black female seemed nice at first. I basically knew that because she was black there's no way she's going to override...Read more
I had a terrible experience with suntrust mortgage, mostly with the Atlanta office. Non existing care for deadlines, zero respect for customer. Kept discovering needs for documents not related to their business.. In the event that they will let you know that a document...Read more
I have visit the location at 2075 S Hairston Rd, Decatur, GA 30035 twice since I have been banking at Suntrust and unfortunately each encounter was with the same employee. The first time I brushed it off as to maybe she was having a bad day and ignored her unfriendly...Read more
I have a Suntrust USA account for about 2 years now and was, previously, able to access www.suntrust.com from Vietnam and other places in the world and therefore do my online banking. Now for the past 2 weeks I have not been able to get onto www.suntrust.com from any...Read more
My atm card was decline.i call to customer service.this person start to ask me *** quetions about activity in my card that was not true and i told the person if some activity is been made what is not me,i wil made a claim. What i was calling is to unlock my card,still...Read more
MY ESCROW PAYMENT WENT UP, I FORGOT TO INCREASE THE PAYMENT $50.00. THEY CALLED SEVERAL TIMES WHILE WE WERE ON VACATION. WE THOUGHT THEY WERE SCAM CALL AS THEY WOULDN'T TELL US ANYTHING UNLESS WE GAVE OUT OUR SS# ECT. SO AFTER THEY FINALLY GAVE US A PHONE NUMBER WE...Read more
I didn't like
- Banking practices
- Not following thru
I deposited 2 checks in my account, and they were put on hold for 2 weeks. One of the checks was from another Suntrust customer. An in house check, yet they put it on hold. I went to the branch near me and wanted the hold lifted. The teller actually talked down to...Read more
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