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Deposited a check from Suntrust, for $15.34 for escrow shortage. The check was written to me from their bank and i have an account with them. I have plenty of money in my accounts with them and they put a" hold" on a puny check like that from them to me that i...
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#1160938
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I recently found Suntrust asking that I send an email to get a number to be able to login to birw my account. These numbers never worked. I attempted to call but was trapped in an endless loop of "press this number if you want this,etc". There was no option for having...
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#1149633
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Resolved

On Friday evening, I used my PayPal account to transfer $55 from there to the debit card associated with my SunTrust checking account, a transaction I have completed many times with success when transferring funds from PayPayl to my other debit card associated with...
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#1123310
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SunTrust - Bad bank

SunTrust
#1167470
Eight fifteen a.m. Do not have your worms call me wanting money before it is due. They are not suntrust bank !!!!!your all a scam leave my house alone my loan alone !!!!!!!!!!!
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SunTrust - Very bad

SunTrust
#1152099
I had depoist two checks into my account then suntrust said were fraud which they wasnt then they close both of my acount and charge me 100.00 for closed both my account
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SunTrust - I Hate this Bank

SunTrust
#1133041
Every time I go into the branch closest to me, it’s a wait. Never enough tellers, never enough of anyone else, and no one seems to care. They aren’t even apologetic about it. If opening two new accounts wasn’t such a hassle, I would already have done it elsewhere. I probably will do it elsewhere soon. I’ve now been waiting 24 minutes today. No telling how much longer it will be.
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SunTrust - Your new bank setup
SunTrust - Your new bank setup
1/2

SunTrust - Your new bank setup

SunTrust
#1129603
I wanted to cash a Suntrust check and possibly open account. I Be Ben waiting over 20 minutes now. There is one teller sitting with a customer the other is closed. I can not use the automated teller because I’m not a customer. The good news is I had time to talk to many other customers on line to stress not to open an account with Suntrust.
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SunTrust auto drafted my car payment from my acct with a different bank 3 weeks after the car was traded in and the new car loan financed through another bank. 1st call = told there is no evidence of draft, despite my bank stating otherwise. 2nd call = told the draft...
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#1121347
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I have been going through a divorce and in the process have had bounced checks, and debit purchases. I contacted SunTrust to see if the could help me. I am being charged 100 to 200 dollars a week in fees. They lady over the phone basically told me there is nothing that...
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#1114668
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Today i called in and was hung up on twice. The way you post your items are in the favor of the bank. I Saw the item came out of my balance on the 15th and you are telling me it fell off and didnt hard post and i should have saw theincrease on my balance. Never...
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Anonymous
cc

wow this is exactly what they did to me. i just happened to google them and i see everyone is going through similar issues with the way they deduct the items then post it all ...

1.0
#1104081
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I have been a customer for at least 30 years. I have been failed in the past but I always stayed. Today, there is no recovery. I am in a hurricane impacted area. I charged food and drinks on my card for my place of employment. People do not have electricity, water or...
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#1100801
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I made the mistake of staying with Suntrust after paying our loan off. Nothing but trouble. The latest problem was when I made a deposit from my husbands bank into Suntrust. For 4 days it reflected a "0" on my computer screen, which is what I wanted because I had...
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2.0
I didn't like
  • Unwillingness to help customers
#1095235
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You know what sucks is to work your butt off just for this place to take your money. I deposited a check from my employer which had an issue days after it was cleared. So when my card was declined I called the bank to ask why my account is overdrawn and my check taken....
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1.0
#1086307
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Contact SunTrust

Mailing Address:
SunTrust Bank
P.O. Box 4418 GA-Atlanta-0795
Atlanta, Georgia 30302-4418
United States
Phone:
(800) 786-8787
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SunTrust Products and Services

They are blocking accounts and asking for a one time password which is never sent. Why would you put a process in place that not been tested and perfected. The fact that you just implemented it is no excuse. Get it right before you start it not after. When you call in...
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1.6
I didn't like
  • Blocking accounts with long call wait times for access
#1083460
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