For the third time in as many months, my account has been locked for absolutely no reason. I have spent hours trying to clarify this and requested supervisor return phone calls each time, to no avail. Today it happened again, and I have been sitting on the phone for...Read more
I need to speak to a banker about a problem I am having with family members related to a deceased individual for whom I had Power of Attorney while she was alive. I have tried repeatedly to contact the personal banker associated with the account, however she does not...Read more
SunTrust - Totally pissed! Customer since the'90's...
Totally pissed! I've been with SunTrust since the 1990's and always had great service until the past decade. Nearest SunTrust Branch to me, 56 miles! Now I can't even access my accounts online!?!?!? Really? Regions Bank, I'm on my way!
SunTrust - Non-working mobile banking
Mobile banking NEVER works. At the split second you need them it's unavailable. What are mobile bankings hours? Mon - Fri., 9a - 5p, closed for lunch from 11a - 3p, off every weekend, and every holiday.
I just want to talk to a person. I have a problem and the stupid computer is only set to answer or respond to certain things and I want to talk to a person. heck I cant even submit a complaint without writing a book!!!!!! I want to be able to call customer...Read more
My business acct. is attached to an overdraft line of credit. June 3, 18, I over drafted with fees $721. June 23rd, I paid $1100 to my overdraft account leaving $379.00 credit. In July, I over drafted checking by $200. I was charged automatically a OD service fee $3.77...Read more
On aug 4 2018 I called suntrust phone number on my statement and made a $150 pymt. On aug 28, 2018 I got a call that I had to return later to because I was at wk. I was on the line for 45 min. for suntrust to tell me that the person put the $150 toward my closed c.c....Read more
SunTrust - Stay away
This bank is the worst bank I’ve ever been with they are the biggest scammers on the planet. All they do is charge you overdraft fee after fee to where you can’t catch up
I am a small business owner in Orlando, Florida. Knowing that this will not do me any good. But to let others know about how Sun Trust DOES NOT care about customer relations. For the 3rd time in 2 months Sun Trust has for no reason put a check on hold without any...Read more
I open account online 7/24/18 and then it was closed.i have no problem with that the problem is i was told when i went to the branch and spoke with joe peters he call and while i sat there what he told me yes account was closed and that a check was being processed and...Read more
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