Brought a car, financed with Suntrust. Six months later refinanced with credit union.
Two months later Suntrust repossessed car saying credit union failed to pay them $60 and they were unable to reach credit union for the past 2 months. Went to credit union who had a screaming match with Suntrust. Had car back within hours, but Suntrust promised to put a repossession on my credit report. Evidently Suntrust does not know the law.
Hopefully the new Administration will take care of this type of lender sooner than later.
Suntrust Customer service is awful. Would never recommend anyone to do business with Suntrust for any reason.
Product or Service Mentioned: Suntrust Customer Care.
Reason of review: Poor customer service.
I didn't like: Awful.