SunTrust - Doesnt dispute charges, doesnt want to help customers
suntrust is a horrible bank...ive been a customer with them for years. i had an unauthorized charge from match.com.
match.com in fact, just charged a card they had no authority charging and i dont know where they got the information from. they are a huge scam. i called suntrust to dispute the charge, and the rude *** female didnt want to reverse the charge and she just didn't seem like she wanted to help me. i have NEVER experienced this from a company.
Normally, they easily just reverse the charge and throw out a claim. this awful suntrust *** claims the charge was not unauthorized and i have to prove that i cancelled my membership when I did. THe rude *** at suntrust just seemed to want to really screw me over not help me out. I told her I don't want to deal with her anymore and they always reverse the charge.
she lied and lied. match.com is a HUGE scam stay away from these ***-artists and suntrust is ten times worse.
they do not help the consumer and instead like to mock consumers and do nothing to help with unauthorized charges. beware of this bank and the idiots on the other line
Monetary Loss: $60.
Location: Melbourne, Florida
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