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I was told I had overdraft protection and I find out today after my account has been charged $36.00 for an $.08 negative balance that I don't have it have been calling the branch I opened my account at 15 years ago I don't have it and they won't remove the $36.00 and...
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h.kitchener
h.kitchener

As I recall, the feds changed the rules re: overdraft protection a year or two ago. If you have had this since you opened the account, when the rules changed you should have b...

1.5
#1063802
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I had a negative balance. Deposited total amount of the negative balance to avoid an overdraft fee. The next day I was still charged an overdraft fee. Called SUNTRUST and was given "a courtesy refund" (BS)....this restored my account....a day later, I had a positive...
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1.0
#1061917
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I have $11,600+ being held by Suntrust bank for nearly a month now. The funds were sent in via wire transfers and should have been made available immediately. They closed the account on April 28, 2017 and still have not given me my funds. I called this morning and...
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Vkiser57
Vkiser57

All banks work that way

1.0
I didn't like
  • Suntrust stealing my money
#1048554
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SunTrust - Sun is not Trustworthy. Breaking laws

SunTrust
#1041484
1.0
Details
They showed up at 2am knocking on my door dtating thst they hadn't recieved payments from my PNC , repo on my car and they have chargede over 300.00 dollsrs. My bank even gave me a letter stating suntrust never tried to get the payments. They are a *** COMPANY WHO CARES ABOUT NO ONE! DEE YOU IN COURT.
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Suntrust Account Review

SunTrust
#1039398
1.0
Details
I hate SunTrust because they froze my account for nothing cause someone put money my bank account
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Short Review on April 10, 2017

SunTrust
#1032599
1.0
Details
On hold for or over an hour with their fraud department Glad they take this so serious Wow.
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Suntrust Check Cashing Review

SunTrust
#1000411
1.0
Details
I went into SunTrust BANK IN HALLANDALE FL THIS MORNNG.1 TELLER THERE.ALL SHE SAID WAS WE CGARGE $7.00 TO CASH A CHECK.I WALKED OUT.THAT IS OUTRAGEOUS. THE SERVICE IS TERRIBLE ANYWAY.
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After opening an account online with Suntrust bank I was directed to go to the local branch to conclude the confirmation and meet one of the team. Once arriving with punctuality being about 10-15 minutes early I started looking around at empty offices and desk...
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1.2
I didn't like
  • Banking practices
  • Does not work with customers
  • An employee was extremely rude
#1046466
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I have been banking with Suntrust for the past 22 years. My check book was stolen and I reported it immediately by phone to Suntrust fraud department. I even then went to branch to make sure that Suntrust had all information needed to make sure that my account was not...
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I didn't like
  • Awful
#1032403
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I received funds from the total loss of my home in the form of a check made payable to me and Suntrust Bank, because I owed an equity line of $60,000. I spent two hours on Friday, March 31 trying to find out how to deposit the check, pay off the equity line and receive...
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#1031666
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I went to the drive-thru at 8 am like I always do, but it wasn't open. Another car also went to the drive-thru and parked in front of the bank. I got out of the car and walked up to the bank to check the hours of operation which said 8 am. I called the offices to ask...
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1.0
I didn't like
  • Posted hours on the door were wrong
  • An employee was extremely rude
#1029334
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Brought a car, financed with Suntrust. Six months later refinanced with credit union. Two months later Suntrust repossessed car saying credit union failed to pay them $60 and they were unable to reach credit union for the past 2 months. Went to credit union who had a...
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1.0
I didn't like
  • Awful
#1016112
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I have had a checking account with Suntrust for over 10+ years but the recent interactions with Suntrust have left me with bad sour taste in my mouth. Recently I had to report my bank debit card compromised even though I still had the card in hand. I realized my card...
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h.kitchener
h.kitchener

Now you can understand why using a debit instead of, a credit card can be so dangerous.

offconsumerpissed
off***sumer***ed

Please explain further. Something is missing from what you wrote. No bank is going to give out your debit card information without your consent. All that does is set them up t...

1.0
#1015499
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I had a personal checking account with Suntrust. The account and relationship were over 15 years old. My busy family consists of a wife and 2 beautiful young kids. I am a high net-worth individual. As a result, I tend to shop online heavily. On or about November 2016 I...
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#1012704
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