Latest review first
This bank has really caused a disruption in my life! First off I deposited my student pell grant check into my account 12/9/2008. I asked the teller prior to the deposit if the monies would show on my account because I would be going out of town on that thursday. Her...
SunTrust lost my deposit money
I made a $50.00 deposit to my account on Friday at a Sun Trust drive thru teller window. I checked my account online that day to double check my balance. On Saturday the next day I made a purchase at a department store for $33.00. I checked my account again for an updated balance. My account was at a -$21.00 and the $50.00 deposit did not show. I called customer service (no help). I took my deposit slip down to the branch on Monday, I am now waiting for an so called investigation. I don't feel good about this situation. Can anyone give some advice?
Have a SunTrust checking account, it was formerly CCB--agreed to have a $5.00 fee coming out of the CCB account for a Plus Package. Questioned this amount July of 2008, was told that this program was'nt offered by bank, so we had them stop removal of money. Trying...
I have never encountered such an inefficiency bank! You dropped your check deposit at their branch and they wouldn't post it on-line till after a week; you paid your tuition and they wouldn't show it until you were asked to pay that money again; and they double...
SunTrust in Tampa, Florida - Bank account
I DID NOT ODER ANYTHING AND I HAVE 2 CHARGES OF 19.85 THAT MY LAWYER SAID BETTER BE BACK IN MAY ACCOUNT A.S.P OR WE WILL BE BRINGING CHARGES FOR UNAUTHORIZED CHARGES. MY HUSBAND IS A E-6 STAFF SGT IN THE MILITARY AND WE HAVE NO PROBLEM WITH GETTING LEGAL OUR NAMES ARE JAMES AND JACQUELYN BRIGGS AND JAMES BRIGGS. EMAIL IS JCQLBRG8#AOL.COM AND IT WAS TAKED TWICE OUT OF MY SUN TRUST ACCOUNT AND BETTER BE PUT BACK IN THERE RIGHT AWAY. THAT IS OUR MONEY AMD OUR ACCOUNT. DONT KNOW HOW YOU DID IT BUT YOU BETTER USE THAT TALENT TO GET IT BACK IN THERE. IM CONTACTING MY BANK RIGHT NOW TO TELL THEM WHAT HAS HAPPENED. THIS IS WRONG AND IM PISSED. THANKS JACQUELYN BRIGGS.
Robbed by Suntrust
The Sprayberry Georgia branch of Suntrust is robbing me blind. They are placing 5 day holds on local checks. They are making me get cashiers checks from the bank directly across the street if I want to avoid the 5 day hold and still I have to get the business card from the teller that generates the cashiers check so the Sprayberry branch manager can call and verify it is real. Wow, didn't know I seemed like such a crook! I am closing both of business accounts after accumulating more than $500 in UAF's in 5 weeks! Meaning I had the money in the account but they place an "automatic" 2 day "float hold" that I am just supposed to know exists even though no one told me. So, I had the funds in my bank but they still returned items because the funds were not yet available. Of course no one told me it was just something I was supposed to know!
SunTrust in Nashville, Tennessee - MAD AS ***
Ayour customer services are a bunch of liars. I was giving fault information about my account,that is costing me more money in the long run.Your people are rude over the phone,especially on the weekend,and that never,never are willing to help me with my problem.Suntrust fia card service has the worse service manager I have talked to over the phone,they love to repeat themselves,they are not people friendly,and careless about your situation,when I finished paying off the company and can say bye-bye for good!And the promotion that send you watch out.
In response to the complaint against SunTrust Bank by Kathleen of Nashville: Thank you for submitting your complaint because SunTrust has a history it seems of not putting their customer first. My experience with SunTrust is worse than yours. In 2002 I purchased my...
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