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On Friday evening, I used my PayPal account to transfer $55 from there to the debit card associated with my SunTrust checking account, a transaction I have completed many times with success when transferring funds from PayPayl to my other debit card associated with...
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#1123310
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SunTrust auto drafted my car payment from my acct with a different bank 3 weeks after the car was traded in and the new car loan financed through another bank. 1st call = told there is no evidence of draft, despite my bank stating otherwise. 2nd call = told the draft...
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#1121347
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I have been going through a divorce and in the process have had bounced checks, and debit purchases. I contacted SunTrust to see if the could help me. I am being charged 100 to 200 dollars a week in fees. They lady over the phone basically told me there is nothing that...
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#1114668
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SunTrust - I Hate this Bank

SunTrust
#1133041
Every time I go into the branch closest to me, it’s a wait. Never enough tellers, never enough of anyone else, and no one seems to care. They aren’t even apologetic about it. If opening two new accounts wasn’t such a hassle, I would already have done it elsewhere. I probably will do it elsewhere soon. I’ve now been waiting 24 minutes today. No telling how much longer it will be.
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SunTrust - Your new bank setup
SunTrust - Your new bank setup
1/2

SunTrust - Your new bank setup

SunTrust
#1129603
I wanted to cash a Suntrust check and possibly open account. I Be Ben waiting over 20 minutes now. There is one teller sitting with a customer the other is closed. I can not use the automated teller because I’m not a customer. The good news is I had time to talk to many other customers on line to stress not to open an account with Suntrust.
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SunTrust - Mobile banking

SunTrust
#1114521
What is wrong with the online and mobile banking!!! This has been going on for months and its so irritating!! I can never login to check my account balance! Im very dispapointed with suntrust!
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SunTrust - Teller complaint

SunTrust
#1109184
1.0
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I have been getting harass by this teller William Dunn jr a teller at the SunTrust Bank on Cascade and fairburn Rd for 7 weeks, I go in every Friday with a cashier's check for$7500.00 I'm a local contractor, he frowns makes under voice comments, totally disrespect to me. For his actions along I would not bank with SunTrust if my life depended on it. I'm on a personal mission to get him fired.
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Value for money
Today i called in and was hung up on twice. The way you post your items are in the favor of the bank. I Saw the item came out of my balance on the 15th and you are telling me it fell off and didnt hard post and i should have saw theincrease on my balance. Never...
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Anonymous
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wow this is exactly what they did to me. i just happened to google them and i see everyone is going through similar issues with the way they deduct the items then post it all ...

1.0
#1104081
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I have been a customer for at least 30 years. I have been failed in the past but I always stayed. Today, there is no recovery. I am in a hurricane impacted area. I charged food and drinks on my card for my place of employment. People do not have electricity, water or...
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#1100801
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I made the mistake of staying with Suntrust after paying our loan off. Nothing but trouble. The latest problem was when I made a deposit from my husbands bank into Suntrust. For 4 days it reflected a "0" on my computer screen, which is what I wanted because I had...
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2.0
I didn't like
  • Unwillingness to help customers
#1095235
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You know what sucks is to work your butt off just for this place to take your money. I deposited a check from my employer which had an issue days after it was cleared. So when my card was declined I called the bank to ask why my account is overdrawn and my check taken....
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1.0
#1086307
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They are blocking accounts and asking for a one time password which is never sent. Why would you put a process in place that not been tested and perfected. The fact that you just implemented it is no excuse. Get it right before you start it not after. When you call in...
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1.6
I didn't like
  • Blocking accounts with long call wait times for access
#1083460
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Trying to get my online business account opened so I emailed them. They claim it will be 5 business days to get it reopened. I was told I could call in. The recording says I will be helped in the next 20-25 minutes!! Who has the time to sit on hold for that long. How...
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1.3
I didn't like
  • Being told to call 800 number when i go into the branch
#1083021
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Not sure where to start. Rec'd a call from the fraud dept that my debit card had been compromised, I understand this happens. It was going to take 5-7 days to receive it and I was going out of town so I spent $20 to have it expressed mailed. When I went to use it I...
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#1082834
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