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Suntrust

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SunTrust Banks, Inc is one of the largest and strongest financial holding companies in the United States. The corporate headquarters is based in Atlanta. Through its banking subsidiaries, the company provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, asset management, and capital market services.

SunTrust operates 1,682 retail branches and 2,507 ATMs in Alabama, Arkansas, Florida, Georgia, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia, and the District of Columbia. SunTrust provides customers with a full range of technology-based banking channels, including Internet, PC, and Automated Telephone Banking. Please try to contact Suntrust Customer Service directly prior to posting any complaints on this site.

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Misssing...
Suntrust - Why are you taking my social security check before it gets to my bank acount from my bank account

Why are you taking my social security checks before it gets to my bank account.I did not authorise you or any body to do so. I dont have an account, or do i have a credit car...

#288667
Jan 12, 2012
83

MW2_Hill...
Suntrust Stole My Money!

About a year and a half ago I noticed $160.00 was missing from my SunTrust checking account. After calling their customer service department I was basically told that I made the mi...

#278307
Nov 30, 2011
162

Warontara
Suntrust is the worst, reps are rude!

On November 23rd, I bought plane tickets for a vacation to Australia. I looked to make sure it had gone through correctly and it was only reflected as one pending transaction.

#277987
Nov 29, 2011
160

Anonymous
Suntrust - Sun trust and bad banking practices

Sun trust allowed Expedia to make unauthorized charges to my account, froze my accunt so that I could not use nor get any of my money and then while my account was frozen allowed E...

#275133
Nov 15, 2011
165

Quixos
Suntrust - Worst Bank You Can Possibly Imagine

I won't bore you with the details, but avoid at all costs. Their internet banking system works (sort of) like it was cobbled together in the early 90's. Their customer service pho...

#274086
Nov 10, 2011
126

SeeLow
Suntrust

On November 10 2011 Suntrust will convert their "Free Checking Accounts" to "Everyday Checking" with an $8 maintenance fee. Since that announcement was made, I deci...

#273625
Nov 08, 2011
217

Maggiema...
Being harassed when I have never done business with Suntrust Bank

My 34 year old son had a truck loan over due and Suntrust was attempting to repo. Fine but I was not on the loan, never co-signed, and never had an account with Suntrust. 2 years...

#271781
Oct 31, 2011
188

Anonymous
Suntrust Is Worst Bank Ever!

SunTrust has to be the worst bank ever! I made the mistake of switching to SunTrust after Bank Of America started feeing their customers to death. As it turns out, SunTrust is ev...

#266374
Oct 06, 2011
298

Samz
Suntrust ripped me off with preditory charges

Suntrust charged me today massive charges bounced items that did not need to be bounced - charged me $36 for 5 and 6 dollar charges that had cleared view web page - when I went to ...

#238250
May 17, 2011
341

Dooms101
Bull Sh** NSF Fee From Suntrust

Here's yet another case of the SunTrust bank charging a BS NSF fee. I don't care if I have to pay an NSF charge if I actually overdraw my account, but this has happened twi...

#235515
May 03, 2011
466

Ed D
Suntrust trid to steal my money

One day, I had moved $500 from my savings to checking online. According to the website, Transfers after 8 or 9 pm or something will not post till the following day. No prob...

#234608
Apr 27, 2011
481

Mrsjwifey
Suntrust untrustworthiness

Horrible history whenit comes to serving their customers. We were victims of a scam artist and our bank did not protect our money. I deposited 2 money orders that I thought were ...

#226816
Mar 15, 2011
432

Charlotte
Suntrust - Stealing our lives, and padding their pockets with our home

We purchased our home in October 2007 with no problems of making the payments. We qualified for well over what we purchased. In September 2008 the company that I was working for sh...

#223409
Feb 24, 2011
482

Bob USNR
Suntrust denies access to MY money AGAIN!!

Last SATURDAY 2-12-2011 I attempted to transfer $1000.00 to my credit card accnt. from my suntrust checking accnt. This means the money is already in Suntrust!! Before I did the tr...

#221965
Feb 16, 2011
250

Anonymous
Suntrust Mortgage, VA

I bought the condo in December 2008. I got the $7500.00 tax credit for being a first time homebuyer. Since I bought in 2008, I have to pay the tax credit back to the goverment. Ho...

#221448
Feb 13, 2011
726

Gary1of2
Suntrust - Trying to steel my house mortgage fraud

Hi,We believe we are being fraud ed by Suntrustmortgage. What happened in May of09 we applied for a loan modification. They put us on the trial period. Well in

#221437
Feb 13, 2011
677

Anonymous
Suntrust Bank

Suntrust Bank refuses to stop reporting a negative for a $127 overdraft amount that went unpaid for two months - they "charged it off" then deducted it from the checking account th...

#209151
Nov 29, 2010
733

JoeBlow5...
Suntrust - Bad Bank....pays your over Balance as a "courtesy"

Before the new changes to Banks and cards this Aug 2010....I had a run in with SunTrust. I drive for a living and buy on my debit card and often have to "guess" how close I ...

#198058
Sep 11, 2010
644

ACW34
Suntrust - Bad Bank

I check my online banking account and I always have the money in there at night and in the morning i will often have a negative balance. Suntrust told me that there will be no more...

#194624
Aug 19, 2010
678

Gonzalez...
Suntrust Thieves

I bought a Toyota with a MSRP of $17,500. I put a $3000 down payment on said vehicle. At that time, my credit rating was above 800. I was told by the dealership that my financin...

#191373
Jul 27, 2010
501

Tle
Suntrust - Sutrust likes to take money from their customers!!

This bank is horrible. Their employees does not care for customers and does not admit when they make a mistake. They gave my father the wrong amount of money and refused to do anyt...

#187368
Jun 26, 2010
354

Globalsp...
Suntrust -THEFT OF CUSTOMER FUNDS

I have deposited a check of $69,000 from citibank to my suntrust account, wait 12 days to clear, after the hold drop i transfer it to my saving account. last monday( 1 month later)...

#179537
Apr 23, 2010
595

LPITTS
Suntrust charged me $125.00 for a .02 overdraft. The overdraft was caused by a .02 test debit.

I banked with Suntrust for more than 15 years. In the last couple of years their customer service has gone down hill very badly to include Management. I had gotten to the point t...

#172440
Feb 24, 2010
820

Boss lady
Suntrust - UAF? NSF? Huh?

The other day I was checking my bank account online and found two fees from Suntrust. One was $36 for UAF items penalty and other for $25 for NSF items penalty. Silly Me! Didn't kn...

#164034
Dec 10, 2009
2651

Rubee
Suntrust - Suntrus-"Extended" over draft fees

I had read all the posting on Bank of America. Well I just want to tell you that Suntrust is not much better. Just recently I started seeing "extended" overdraft fees. This is n...

#162446
Nov 19, 2009
2379

Anonymous
WTF? Suntrust allows overdrafts from an imposter!!

I opened a Suntrust bank account a few weeks ago, and within 2 weeks my bank account was overdrawn by a website, and I have never been to the site or heard of it, in fact when I ty...

#161947
Nov 14, 2009
379

Unhappy ...
Suntrust Mortgage is the proud recipient of 4.5 BILLION in bailout money

The is a copy of the letter I wrote to the President and CEO of SunTrust Mortgage.Dear Mr. Edmunds, Jr.;Back in May of 2008 I was injured on the job. I was ...

#148565
May 07, 2009
866

Cgraham
Suntrust - Sun Trust and over draft fees

Has any one else used SunTrust and noticed this practice. Not sure if other banks do this, but I noticed that looking at my account on line, SunTrust arranges daily transactions ...

#146418
Mar 17, 2009
459

Lkmurray65
Suntrust

This bank has really caused a disruption in my life! First off I deposited my student pell grant check into my account 12/9/2008. I asked the teller prior to the deposit if the mon...

#142711
Dec 15, 2008
375

LisaJack...
Suntrust lost my deposit money

I made a $50.00 deposit to my account on Friday at a Sun Trust drive thru teller window. I checked my account online that day to double check my balance. On Saturday the next day I...

#142089
Nov 25, 2008
722
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A bank is a type of financial institution that acts as a payment agent for customers. It borrows and lends money. In the United States banks are not allowed to own non-financial companies. Banks operate as payment agents since they conduct checking or current accounts for customers, paying cheques, and collecting cheques deposited the current accounts. These financial stuctures offer almost all types of payment services. The activities of a bank can be subdivided into retail banking, private banking, business banking, and investment banking. Banks offer more commercial services which include: issue of banknotes (promissory notes issued by a banker and payable to bearer on demand); issuing bank drafts and bank cheques; providing documentary and standby letters of credit, guarantees, performance bonds, securities underwriting commitments and other forms of off balance sheet exposures; safekeeping of documents and other items in safe deposit boxes; currency exchange; sale, distribution or brokerage, with or without advice, of insurance, unit trusts and similar financial products as a financial supermarket

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